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Customer Support
Here for Every Kick and Click
At Studio Futbli, your experience means everything to us. Whether you have questions about your order, need help with sizing, or want to know more about our limited collections, our customer service team is here to help.
We aim to respond to all inquiries within 24 hours, Monday through Friday. Reach out to us via email, chat, or social media—whichever works best for you. Your passion is football. Ours is making sure you're supported, on and off the pitch.
We’re here to help.
Whether you have a question about your order, need help with sizing, shipping, or just want to share feedback—we’re always ready to listen.
Feel free to reach out to us anytime. Our team will get back to you as soon as possible with care and attention.
You can contact us at
studiofutbli@gmail.com
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1. What is Studio Futbli?Studio Futbli is a creative football boutique blending the spirit of the game with original design. We create unique apparel and accessories inspired by football culture, using a mix of designer collaborations and AI-assisted creativity.
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2. How does your store work?We operate using a print-on-demand model. That means your product is made especially for you once your order is placed. No mass production—just fresh, unique gear every time.
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3. When will I receive my order?Production usually takes 2–5 business days, followed by shipping. Delivery time depends on your location: USA & Europe: 5–10 business days Rest of the world: 7–20 business days You'll receive tracking info as soon as your item ships.
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4. Where do you ship from?We work with global fulfillment partners to reduce environmental impact and delivery times. Your order may ship from the location closest to you—Europe, North America, or elsewhere.
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5. Can I return or exchange a product?Because each item is made to order, we do not offer returns or exchanges unless the item arrives damaged or defective. If there’s an issue, contact us within 7 days of receiving your order and we’ll sort it out.
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6. Do you offer custom designs?At the moment, we do not offer fully custom orders. But we love hearing your ideas and community input helps shape future drops. Stay connected!
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7. Who designs your products?Our collections are a creative blend of: In-house designers Guest artists AI-assisted concepts curated by our team We’re always exploring the future of football culture through design.